Refund policy
At J S Apparel, we strive to ensure the highest quality in every piece we offer. Please read our policy carefully before placing your order.
No Returns or Refunds
We do not accept returns or provide refunds for any purchases made through our website. All sales are final and non-refundable.
Exchange for Defective Products Only
- We accept returns only in case of a defective or damaged product. To qualify for a return:
- You must record a parcel opening video clearly showing the defect.
- The video must begin before opening the package and continue uncut.
- Share this video with us on our helpline: +91 78870 76088 within 24 hours of delivery.
No Returns for Size Issues or Personal Dislikes
We do not accept returns or exchanges for issues related to sizing, fit, or personal preferences. Please refer to the size chart and product details before making a purchase.
Need Help?
We’re here to assist you with any questions or concerns.
📞 Phone: +91 78870 76088 / 95556 11569
📧 Email: tamannaa.2006@gmail.com
📍 Address:
J S Apparel
Neha Sondhi – Gaurav Sondhi
H No - 359, Ek Om Niwas, Near Savera Printing Press
Mirjapur Jankipuram Extension, Near Abdul Kalam University
Lucknow, Uttar Pradesh – 226031